Systems & Hardware Support

Our managed IT infrastructure packages are tailor-made to not only optimise your office network performance but also to ensure that the transition is implemented with the minimum of inconvenience.

The move to a managed IT infrastructure need not be a daunting task. Our staff is dedicated to, and experienced in, establishing and supporting new customer servers and workstations quickly and efficiently.

Systems Support

• 24 x 7 helpdesk
• Proactive monitoring of systems
• Remote desktop assistance

Hardware

• Brand new desktop or laptop for every user
• Printers to match your office needs
• High specification central server and application server/s if required

Software

• Microsoft Windows XP Professional Operating System on the Desktop
• Microsoft Windows 2003 for the server
• Microsoft Office 2003, email and anti-virus software are provided as standard

Security

• Our standard package offers you the level of security normally enjoyed by only the largest corporations:
• PCs backed up daily to the server. The server is backed up daily to a redundant highly secure storage facility
• Uninterrupted power supply (UPS) for the server
• LAN protected by a firewall which we maintain and update