Frequently Asked..
Q: What is CRM?
A: CRM stands for Customer or Client Relationship Management. It is your business strategy for how you communicate with and manage your clients
Q: What will CRM do for my business?
A: It will help you market and sell effectively to the right businesses and people, enabling you to build a picture of your clients from first contact through to post sales. We offer tools to help you and all your staff manage this strategy in order that you can focus on your business and customers, not on IT or systems
Q: How do I migrate my current data over to the new system?
A: We can help advise the best way to do this following our onsite technical review. Depending on the systems you currently use and the format we can get the data into - we can import the data into MS CRM for you
Q: How will it really increase sales?
A: It will increase visibility of pipeline - this alone allows focus on important sales. We also provide a tried and tested customised sales process with reports included as part of our standard offering
Q: How long will it take to implement a CRM system?
A: We offer a quick start implementation process, aiming to get your system ready for use with in 2-5 days depending on the complexity of your requirements
Q: Can it integrate with our other systems?
A: MS CRM integrates seamlessly with most Microsoft applications in particular with MS Office and Outlook, which reduces training and increases productivity
Q: How much will it cost?
A: As with our core solution, we charge a transparent fixed monthly fee
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