Software and Firmware Updates

Software and firmware updates are something a lot of organisations overlook or do not do as they are worried that it may conflict with something and cause more problems than they actually fix.  Many people use the argument that it is not broke so why fix it or that there just isn’t enough time as devices need to stay up 24/7/365.  All these excuses result in machines and devices being updated to a certain level at initial build and then left at this level.
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Public Cloud… Should I use it?

As a Managed IT service provider in the greater London area, we have seen Public Cloud become increasingly popular amongst businesses in the past 2 years. If you are not already using it for some parts of your infrastructure; talking to your IT Support Company about it, then you are definitely thinking about using it! The question in most peoples mind is should I use it and is it right for my business or not?!
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XP scaremongering and Windows 8.1

So I was going back over our older blogs hunting for inspiration (it is my turn to shoe horn those all-important key words of IT Support, IT services, IT support services or Managed IT services into a piece of text for our website you see), and I noticed that it has been nearly a year since we stoked your fears around the retirement of XP as a supported operating system.

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Next Generation Access – NGA

A little while ago I did a blog on connectivity comparing my Virgin Media and the BT Openreach FTTC (Fibre to the cabinet) connection. The Openreach FTTC network really has proven to be an excellent choice.

Since then I have been patiently waiting for it to become available at our office. It has been little under a year now and finally the time has come, we now have FTTC in our cabinet where our office is connected! This is a total game changer for us, before now we were 3km from the Exchange, now we are only 300m from our cabinet and our speeds have dramatically improved. Our ZEN connection is a great example – with ADSL we were getting about 4mb down and 1mb up, now that we have upgraded to FTTC, we are getting about 70 down and 17 up, which is incredible!

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Introducing Office 2013

Office 2013 new featuresOne of the great things about working for an IT support company, who are a Microsoft certified partner, is that I get to play with all the new products as and when they are released by Microsoft. This past month I have had the opportunity to play with Microsoft’s all new office 2013 program and have to say that I for one am very impressed.
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