After the childlike enthusiasm emanating around the office on the Surface RT’s launch back in October last year, things have gone a little flat. We knew it was a really good form factor that declared itself as a genuine productivity tool; it just needed to be able to run some core applications such as Outlook, Sage, and our CRM client. Being able to bind it to a domain would also mean that the fundamental compromise of using a tablet to date would be removed.
Some of you may have read in the press about the recent move into Administration of the UK arm of IT Integrator Company 2E2. Here was a well-established company with an annual turnover in 2011 of over £400m, staff of around 2000 and some very high profile customers in both the public and private sector (think Marks and Spencer, RBS, Vodafone and the Atomic Weapons Establishment).
As a certified Microsoft Partner, one of the responsibilities we have to our customers is to ensure they are correctly licensed. Simple some might say, but is it really? Unless you really understand what you are buying it can work out to be a costly exercise and one that could leave you sorely disappointed when you find you cannot transfer licenses or simply upgrade when you thought you could.
Last week Marissa Mayer, the high profile CEO of Yahoo! issued an edict which effectively ended working from home for Yahoo! employees. They have all been ordered to report to duty in the office and turn up for work in the good old fashioned way.
This seems to fly in the face of what we have been told the future of working life would be. We were given a mythical vision of a time where we wouldn’t need to cram ourselves on the Bakerloo line every day as we wouldn’t need to go to an office. In the unlikely event of us having to leave our homes we would all be travelling on “Back to the future” style Hoverboards. Were we mis-sold this vision?
With over 15 years of experience of working in IT, the last decade of which has been selling Managed IT services and IT support, I have been in the unique position of coming across every flavour of IT support company, IT solution and customer requirement. On many an occasion I have witnessed prospective buyers of IT support literally bewildered by the choices, confused with terminology and with the introduction of cloud, this has just further compounded an already very “cloudy” situation.