Get an overview of our IT solution and the benefits we can offer your business
IT outsourcing and the IT support service provided from our London support centre has become an indispensable part of business for our clients. The following case studies illustrate the level of service we have provided to our clients.
Case Studies
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Watson, Phillips, Norman join the SME IT revolution with Virtual IT - With its expertise in providing IT solutions for SME's, Virtual IT quickly gained the trust and confidence of Marketing Consultancy, Watson, Phillips, Norman, providing them with a fully managed IT service. This includes hardware, software, disaster recovery and IT support. Click here to read the full case study |
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Aspire to have Virtual IT! -
When the leading spinal cord injury charity, ASPIRE’s internal IT support manager left it provided the ideal opportunity to reassess their IT provision and support.
Find out why they chose Virtual IT by clicking here to download the case study. |
Testimonials
We asked some of our customers about the business value Virtual IT delivers for their organisations. And this is what they said...
“The Virtual IT installation wasn’t a particularly significant event; in fact it was a total non-event. We left the office with our old machines one evening and the next day all the new machines were installed - quicker, better and with all our data. Since then Virtual has assisted us not only with IT, but also low-cost phone calls and mobiles, plus saved an enormous amount of time on supplier management.”
Garner International - Blue Chip Executive Recruitment
“After several acquisitions we had multiple legacy hardware and software platforms, so we needed to upgrade, replace and standardise. We looked at various alternatives, but Virtual IT was the only company that quoted us a fixed price. The annual cost, including all the new kit for our London and Leeds offices, was less than our two full-time IT people’s salaries. This model also helped us to enhance our disaster recovery position. We can now be operational within two days of a major problem, whereas before we couldn’t have quantified it. All in all, Virtual IT has proved highly efficient from a cost, technical and growth perspective.”
Ashton Penney - Interim Management Solutions
“Being in the IT media business, we are very technology-savvy and get a lot of free kit from hardware and software vendors in exchange for advertising. Virtual IT’s proposition had to be very compelling for us to even consider it. We got brand new equipment and software together with full support for the same cost as half an additional employee annually. We’re demanding clients, and Virtual IT listened, understood and accommodated our requirements. Virtual IT has taken away our day-to-day headaches, freeing our tech/development team to focus on moving our business forward. This approach definitely represents the right solution for SMEs.”
Net Communities - Publishers of the ITproPORTAL.com Network
“Our whole business is based on knowledge and data, so our underlying platform has to be robust. Before I had to oversee multiple suppliers - now I hardly have any involvement or have to spend any time on IT. On top of this I gain proactive, value-added advice from specialists in their field. The Virtual IT solution has proved easily and quickly scalable, supporting the rapid growth in our workforce. I’ve been very impressed by the high quality kit and the swap-out service, whereby failing equipment is simply replaced within 24 hours. Having Microsoft exchange sited remotely also forms part of our risk management strategy in terms of regulatory compliance.”
Clear Insurance Management - Independent Insurance Broker and Financial Adviser
“We teamed up with IT support specialists Virtual IT two years ago and since then we have been freed-up to concentrate on what we do best – providing our clients with the right staff and maintaining a strong personal relationship with them.
The predictable costs the fixed monthly fee achieves is also a bonus – it's helped us achieve consistent year on year growth and reduces our IT costs by 30 per cent. ”
Contractconnections - Recruitment Specialists
“We were unhappy with our IT support, needed to upgrade our hardware and were losing days rather than hours of email service while waiting for engineers to attend our offices when things went wrong. We wanted our IT to work more effectively and also wanted the capacity for our partners to access email remotely when abroad.
Virtual IT offered us a complete solution which meant we got the new equipment we needed included in the monthly support costs, and also provided us with more reliable & secure IT which allows us to access our systems from home.”
NMD Solicitors
“Why did I choose VIT?
With only a small, internal IT team, all our time was spent 'standing still' - just keeping things going. Our partnership with Virtual IT will allow us to complete projects to take the business forward - my IT resources have effectively grown manyfold and I can now achieve things I could not previously.
VIT operates across the spectrum: the routine, day to day, is taken care of for me, saving me time and the specialist expertise in new and current technologies saves me money and it will all improve the service I provide to my business."
Timo Bayford
Head of IT & Communications
ExCeL London
“We went through what lots of companies do, with our IT evolving in a rather ad hoc manner and reactive budget-based maintenance. We spent far too much time on IT planning, when fundamentally we weren’t interested in it and just wanted to get on with our jobs. We loved it that Virtual IT enabled us to start afresh with brand new kit, and that if something fails it is just replaced. This solution provides us with stability and peace of mind, together with a high level of service that includes covering our overseas offices out of hours. Now we don’t have to worry about understanding developments in IT, everything is proactively upgraded without us having to think about it.”
Ark Group - Management Strategy Conference and Publishing
“We are heavily reliant on IT for creating client documentation and customer communication. When we started operations, Virtual IT gave us the same level of reassurance and service as a top quality in-house IT manager but without the associated cost. I thought it might just be an interim solution, but the service has grown with us and now I can’t imagine why I would need an IT manager. I can get on and focus on what I do, safe in the knowledge that everything works or will be solved quickly in the event of a problem.”
Watson Phillips Norman - Direct Marketing Company
“Having utilised various different support companies and having bought different pieces of equipment from different people, we realised that we needed to integrate all our IT needs under one provider. Working with Virtual IT has greatly simplified our buying process – we know now that we get the right level of equipment and the right software, firewall, back up etc. for a sensible and fixed price.”
Pi Capital - Independent Venture Capital Firm
“Virtual IT has a very friendly and customised approach, taking our costs over 3 years they really helped us to understand our overall IT costs and helped us to think about our IT needs. The fixed costs enable us to predict costs and fix budgets and we know exactly how costs increase when we expand. The installation was painless and due to the way Virtual IT provide remote support we use this as a training mechanism for our less IT aware staff who have really increased their IT knowledge over the years. We recognise that outsourcing works for us, our business is not IT, and we can save money and time by outsourcing to experts. It takes away a lot of headaches – and we have someone to blame if it goes wrong! ”
HAIL - Haringey Association for Independent Living
