24/7 Support

Our services include the option for 24 hour support cover 7 days a week with all support queries covered by an extensive service level agreement. Most support is done remotely but includes on- site support as required at no extra cost …More

Data Mirroring and Off-site Backup

We provide advanced storage solutions on your side with built in multi level redundancy in case of failure. We are also able to backup your data on a nightly basis to our data centre providing an off-site copy in case of a disaster involving your premises..…More

Managed Email

Virtual IT provide support for a variety of different email solutions. As one of the first companies in the UK to provide hosted Microsoft Exchange as part of our standard contracts we have vast experience in supporting these types of systems. We are also able to supply local email systems as well as provide support for third party hosted products such as Microsoft Online services and Google Mail .…More

Security & Monitoring

We supply managed firewall services along with server and PC protection against intrusion and viruses. We manage our software and hardware using an enterprise approach meaning all systems are kept up to date en masse providing consistency and full protection….More

Remote User Access

We offer a range of remote access services, such as access to your files and folders, your office desktop or other Virtual Desktop implementations such as Microsoft terminal services or a fully hosted desktop..…More

Disaster Recovery and Business Continuity

Speak to us to help you create a suitable DR/BC plan based on our extensive experience in the market and your specific needs. We can help ensure that you have the appropriate levels of cover should the unexpected occur …More

Hosted Desktop

Hosted Virtual Desktop is a new form of desktop computing. It removes the need for “traditional” physical desktop PCs in the office environment, and reduces the cost of providing applications and computing services that you need. A hosted desktop looks and behaves like a regular desktop PC, but the software and data you use are hosted in our data centers and streamed securely to wherever you are. You access your hosted desktop securely over an internet connection from via an existing PC or laptop, iPAD or thin client…More

Consultancy

We can offer services to either help you make the best technology decisions for your business or if these have already been made, help you implement these new initiatives...More

Supplier Management

We will speak to any relevant third parties and act on your behalf to eliminate finger pointing and to ensure the implementation process runs smoothly. We are happy to become a single point of contact for these kind of queries and take ownership of any issues.

Strategic Account Management

We employ one full time account manager for every seventy clients, ensuring that we can communicate with you regularly. During our regular visits and conversations, we will offer you strategic advice if required as well as overall monitoring of your satisfaction and resolution of any outstanding issues. Where required, our higher level technical team are available to advise on more strategic issues such as Wide Area Networking, data storage and other high level issues also free of charge….More