Get
a complete overview of our IT outsourcing solution and its benefits
All
charged on a per user per month basis - no capital expenditure required
Our managed IT support solution provides blue chip level security in a package that is supplied and supported by Virtual IT, for small and medium size businesses. The result is an unrivalled IT outsourcing solution, delivered at an affordable price.
From Virtual IT's London office we provide a solution that consists of the following services:
- 24x7 monitor - proactively monitoring all IT devices.
- 24x7 help desk - staff available 24 hours per day to respond to customer queries.
- Managed firewall - corporate level dedicated hardware based solution to protect the network.
- Managed VPN - allowing for secure remote access and support for all users working from offices, home or when mobile.
- Managed anti-virus - updated hourly to maintain the highest level of protection, virus alerts from your PC’s are notified to our helpdesk.
- Managed anti-spam - spam accounts for around 70% of email and needs to be filtered.
- Software patch updates – to keep your systems fully up to date and protected against security threats etc.
- Offsite backup - our managed IT solution includes automatic daily backup of data to a secure data centre. This service forms part of a disaster recovery plan allowing data to be quickly and easily be restored to an alternative location.
- Disaster Recovery - to assist in designing your disaster recovery plan.
- Managed email - provides high availalability through MS Exchange. The solution is located in a secure data centre to provide best possible performance against a defined SLA.
- Fully managed hardware - All PC's & Servers are maintained and supported to a high standard against agreed SLA's.
- CRM - create, track and update a complete picture of your current and potential customers from initial contact, to purchase and post-sales. Inspire customer loyalty and satisfaction, whilst increasing your revenue and profits.
All charged on a per user per month basis - no capital expenditure required.
We are confident that you will be a hundred percent satisfied by the IT outsourcing solution that we provide and for more in-depth information why not take a few moments to take the ‘Solution Tour.’
We hope you’ll agree that we’ve thought of everything and this is why Virtual IT’s clients have extended beyond the London and UK business community to encompass many companies worldwide.
